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Privacy Policy

In the course of our work, we collect personal information from businesses so that we can support SMES based in the Hull area to become more energy efficient through 1:1 advice, grants and workshops through the European Regional Development Fund (ERDF) project; Hull Business Energy Efficiency Scheme.

The Ministry or Housing, Communities and Local Government (MHCLG) is the managing authority for the HBEES project, supported by the 2014 to 2020 European Regional Development Fund programme.

We can be contacted:

By Post
Hull Business Energy Efficiency Scheme
Economic Development and Regeneration
Hull City Council
The Guildhall

By Telephone
01482 613026

By Email

We process information about:

  • Businesses and their employees
  • Sole Traders home addresses
  • Our delivery partners

The types of information we hold includes:

  • Name, addresses and contact information
  • Company Information (including financial)
  • Information about employees

We receive information from:

  • Businesses
  • Individuals (Sole Traders)

Our Delivery Partners

We may share information about you or your business with our delivery partners. This is only done when they are delivering part of the programme on our behalf. Our delivery partners are:

  • NPS Humber Limited

During the delivery of the project we are under contractual obligation to undertake an evaluation which will be carried out by an external organisation. We may share information about you or your business with this external organisation in order to fulfil this obligation.

Information is processed to enable us to support businesses in the Hull area, in line with the requirements of our funding.

This processing is undertaken on the basis of:
6(1)(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

The terms and conditions of the EU funding require that documents and electronic information relating to the delivery of the project must be retained for until 31st December 2033. The Local Authority as Accountable Body for the project is required to comply with current UK law and contractual conditions for funding.

Individuals and/or businesses may request the deletion of their data that is held by the project; however such requests will be dealt with on a case-by-case basis.

Where the individual or business has been a recipient of funding from the project, details must be retained until the project concludes. In all cases, the Local Authority will comply with UK law and the requirements of funding bodies.

Our Service Partners

We work with external suppliers/businesses who we may need to share your data with in order to deliver their contract and offer support to you. Where your data is shared with third parties, we will only share the minimum amount necessary. In some cases, our external suppliers/businesses may process/retain additional information about your business in order to provide the optimum support to your business. Information held by the external supplier/business will be in line with the data protection principles.

These suppliers/businesses can change and future tenders for new procurements will be an ongoing process. If you would like to know the names of the suppliers/businesses we share your data with, please contact us and we will be happy to provide this information to you.

In addition, we may use the following third-party service providers named below to process and store your data-

  • Mailchimp (The Rocket Science Group, LLC), which we use to manage email marketing subscriber lists and send email notifications regarding our events, workshops and SME support activities to our subscribers.

Any personal information we hold about you on Mailchimp is stored and processed in accordance with the UK’s Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

Access further information on Mailchimps privacy policy [here].

We will not share your personal information with or sell it to third-party marketers.

If you would like to enquire about how your personal information is processed or wish to complain please contact:

Hull City Council
Data Protection Officer
Room 11
The Guildhall
Telephone – (01482) 300300
Email –

You also have the right to complain to the regulator:

Information Commissioner’s Office
Wycliffe House
Water Lane

Telephone – 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

Online enquiries –

Want to find out more or chat about how we can help?

To find out more about the range of services, events and grants that the project offers, complete an expression of interest form or give us a call.

Further information on completing an expression of interest form can be found [here].

Hull Business Energy Efficiency Scheme is supported by the 2014 to 2020 European Regional Development Fund Programme. The scheme is delivered by Hull City Council, in partnership NPS Humber Limited.